ACCEPTABLE USER POLICY

As a high-quality web hosting provider to thousands of customers, Crux Softwares values its good reputation. Accordingly, it is important to us that our customers use our services and the Internet in general, responsibly and courteously. Most of our customers do so and seldom need to refer to these AUPs. Nonetheless, the following constitute examples of unacceptable uses of Crux Softwares's services, which will result in suspension, or termination of the customer's account.

Affronts to Etiqutte. +

Unacceptable activities include spamming (sending unsolicited advertising to those with which the customer has no existing business relationship, posting off-topic advertising in newsgroups); spoofing (using a return email address which is not the valid reply address of the sender or sending an email message which does not contain enough information to enable the recipient to identify the party who is really sending the message; passive spamming (promoting a web site hosted by Crux Softwares by spamming from some other source), trolling (posting controversial messages in newsgroups to generate responses), mailbombing (inundating a user with email without any serious intent to correspond), generating a higher volume of outgoing mail than a normal user (over 10% of available system resources), and subscribing someone else to an electronic mailing list without that person's permission. A message is considered unsolicited if it is posted in violation of a newsgroup charter or sent to a recipient who has not requested the message. Making an email address available to the public does not constitute a request to receive messages. Distribution of mass emailing programs is also prohibited. All recipients on a mailing list must have personally subscribed.. Mailing lists may not be used to distributed unsolicited email. Any customer repeatedly "mailbombed" or that attracts such behavior will be asked to leave. If you are not sure if your actions will be in violation, please ask first (abuse@cruxsoftwares.com).

Age +

The client must be 18 years of age to obtain our service.

Abuse of The Legal Rights of Others. +

Examples of unacceptable activities in this regard include posting private information about a person without their consent, infringing intellectual property rights, defaming a person or business, and knowingly making available code which will have a deleterious effect on third party computers. Crux Softwares supports free speech on the Internet, and will not suspend or cancel a customer's account simply because it disagrees with the views expressed by the customer. Where there are allegations that a customer's on-line activity has violated the legal rights of a third party, Crux Softwares will not substitute itself for a court of law in deciding tort claims raised by the third party.

Abuse of the Law+

Crux Softwares's services may be used for lawful purposes only. Illegality includes but is not limited to: drug dealing; attempting without authorization to access a computer system; pirating (distributing copyrighted material in violation of copyright law, specifically MP3s, MPEG's,ROMs, and ROM emulators); gambling; schemes to defraud; trafficking in obscene material; sending a message or having content that is obscene, lewd, lascivious, filthy, or indecent with intent to annoy, abuse, threaten, or harass another person; threatening bodily harm or damage to individuals or groups; violating U.S. export restrictions; stalking; or violating other state or federal law such as the Electronic Communications Privacy Act, the Computer Fraud and Abuse Act, or the Economic Espionage Act. Linking to illegal material is also prohibited. Anything violating Indian Law will be considered as abuse of our services and the person indulging in the same will be considered totally liable for his acts. On finding this we will disctoniue the services immediatley and inform the same to the Law inforcement agencies to take care of the situation. This will not arising any liablity on Crux Softwares.com or any of its associates, partners or proprietor. Crux Softwares reserves the right to check system files, email, and other data on our servers for illegal content and materials, or for any other reasons deemed necessary.

Pornography +

Pornography and sex-related merchandising, or links to such material, even if legal, is not an acceptable use of Crux Softwares's servers.

Abuse of Crux Softwares's Server Resources+

Running programs in the background on a Crux Softwares's server without Crux Softwares's prior written authorization, or running chat rooms, Internet Relay Chat, IRC bots, Greeting Cards sites, software downloading sites, more then 1000 emails a day and the like are not acceptable uses of Crux Softwares's servers. Further, any usage of ten percent (10%) or more of our system resources is an undue burden on our system and is unacceptable. If your usage ever exceeds ten percent (10%) of system resources, your account may be terminated immediately and without prior notice. In addition any domain that exceeds ten gigabytes of bandwidth traffic can be terminated without prior notice. Usage of scripts or other utilities to direct pointed domain names to subdirectories is not permitted and is grounds for termination of the account.

Hacking/Cracking +

Crux Softwares reserves the right to report illegal activities to any and all regulatory, administrative, and/or governmental authorities for prosecution. The following examples of unacceptable behavior are non-exclusive, and are provided for guidance purposes. If you are unsure if your actions will be a violation of our policies please contact abuse@cruxsoftwares.com Server broadcast messages or any message sent on an intrusive basis to any directly or indirectly attached network Attempt to circumvent any user authentication or security of host, network, or account. Accessing data not intended for user. Probing the security of any network. Spawning dozens of processes. Port scans, ping floods, packet spoofing, forging router information, Denial of Service attacks, sniffers, flooding, spoofing, ping bombing, smurfs, winnuke, land, teardrop. Promulgation of viruses. IRC bots such as eggdrop or BitchX. Any activity, whether or not the intrusion results in the corruption or loss of data, will be investigated and proper action taken. The presence of any of these programs, whether or not run, will result in action against the user including suspension or termination.

Client Responsibility+

The client is responsible for all activity originating from the account unless proven to be a victim of outside hacking or address forgery. The client is responsible for securing their username/password. The client assumes responsibility for all material on their site that may be put on by a third party (such as the usage of Free For All links pages). Use of Crux Softwares's service requires a certain level of knowledge in the use of Internet languages, protocols, and software. This level of knowledge varies depending on the anticipated use and desired content of the web space by the client. The following examples are offered: Web Publishing:requires knowledge of HTML, properly locating and linking documents, FTPing Web contents, Graphics, text, sound, image mapping, etc. FrontPage web publishing: knowledge of the FrontPage tools as well as Telnet and FTP understanding and capability. CGI-Scripts: requires a knowledge of the UNIX environment, TAR & GUNZIP commands, Perl, CShell scripts, permissions, etc. Mail: a use of mail clients to receive and send mail, etc. The client agrees that he or she has the necessary knowledge to create and maintain their web space. Client agrees that it is not the responsibility of Crux Softwares to provide this knowledge or support outside matter specific to Crux Softwares's servers.

Backups +

No guarantees are made of any kind, either expressed or implied, as to the integrity of these backups. Backups are made for server restoration purposes only. It is the clients' responsibility to maintain local copies of their web content any information. If loss of data occurs due to an error of Crux Softwares, Crux Softwares will attempt to recover the data for no charge to the client but does not guarantee its recovery. If data loss occurs due to negligence of client in securing their account or by an action of the client, Crux Softwares will attempt to recover the data from the most recent archive for a Rs.6000/- fee.

IP Numbers+

Crux Softwares maintains control and any ownership of any and all I.P. numbers and addresses that may be assigned to the client and reserves in its sole discretion the right to change or remove any and all IP numbers and addresses.

Limitation of Liability +

Crux Softwares shall not be responsible for any claimed damages, including incidental and consequential damages, which may arise from Crux Softwares's servers going off-line or being unavailable for any reason whatsoever. Further, Crux Softwares shall not be responsible for any claimed damages, including incidental or consequential damages, resulting from the corruption or deletion of any web site from one of Crux Softwares's servers. All damages shall be limited to the immediate termination of service. Crux Softwares shall be the sole arbiter of what is and is not a violation of these acceptable use policies. Crux Softwares reserves the right to terminate an account at any time and for any reason that causes harm to any Crux Softwares customer's web sites. Crux Softwares reserves the right to delete all content and files upon termination. Crux Softwares reserves the right to withhold any pre-paid funds for any site removed for violations of these policies. Crux Softwares reserves the right to refuse, cancel, or suspend service at our sole discretion. Crux Softwares reserves the right to change the Acceptable Use Policy without prior notice or warning. Non-enforcement of any part of the Acceptable Use Policy does not constitute consent. Violations of these Acceptable Use Policy should be referred to abuse@cruxsoftwares.com All complaints will be investigated promptly.

Anti Spam Policy +

Crux Softwares has ZERO TOLERANCE Policy. for Unsolicited Broadcast Email and Unsolicited Commercial Email (commonly known as "Spam") whether originating from customers, from resellers' customers, or from customers that provide services which are used to support Spam.

Crux Softwares defines Spam as unsolicited broadcast or commercial email that is sent to addresses that do not affirmatively and verifiably request such material from that specific sender, including but not limited to advertising, surveys, information pieces, third party spamming, Web site addresses, sales, and auctions.


View our detailed Anti Spam Policy.
Collection of Personal Information for Propagating Business. +

In some circumstances, Crux Softwares may request for some personal information from you, like your name, e-mail address, company name, or telephone number. in order to help serve you better be it by informing you of new services, products, alliances etc that could help you in your business. In general, you can visit our site without disclosing any personal information. However, there are areas of this site that require this information to complete certain functions, and may not be available to those choosing not to reveal the information requested. You recognize and understand that there is no compulsion on you to provide us with your personal information and any and all personal information provided by you to us is with your full consent, own volition and desire to provide such personal information. You also understand that we are under no obligation to verify the source from which the personal information about you is provided to us, and they are deemed to be provided by you.

Collecting information for on line surveys. +

At times we conduct on-line surveys to better understand the needs and profile of our visitors. When we conduct a survey, we will try to let you know how we will use the information at the time we collect information from you on the Internet. If you are not happy with the reasons of the survey you may refrain from contributing to it.

Collecting domain information. +

Crux Softwares collects domain information and not the email addresses of its visitors as part of its analysis of the use of this site. This data enables us to become more familiar with which customers visit our site, how often they visit, and what parts of the site they visit most often. Crux Softwares uses this information to improve its Web-based offerings. This information is collected automatically and requires no action on your part. By accessing our site you grant your unconditional consent to allow Crux Softwares to collect your domain names.

Disclosure to third parties.+

In cases where we believe that business interests will be served, Crux Softwares may share your information with its Business Partners, suspected fraud, situations involving potential threats to the physical safety of any person etc. We may also be required to disclose your personal information in the event of a business reorganization, amalgamation or merger.

Use of Cookies. +

Some pages on this site use "cookies," which are small files that the site places on your hard drive for identification purposes. These files are used for site registration and customization the next time you visit us. Your Web browser may allow you to be notified when you are receiving a cookie, giving you the choice to accept it or not. By not accepting cookies, our high standards and respect for privacy, we are not responsible for the content or the privacy practices employed by other sites. Crux Softwares reserves the right to change, modify, or update this statement at any time without notice.

That the above rules are related to Past/Present/Future clients/buyers of Crux Softwares and with Crux Softwares and its Employees/Management/Owners only.

Ownership and Copyrights+

All the sites made by Crux Softwares which are copyrighted or which may have legal issues after cloning/copying or on the same lines will be pure responsibility of Buyer/Client. ICrux Softwaresis just a service provider company and working or giving orders to us means that you take 100% reponsibility of any legal issues of such kind on behalf of Crux Softwares also.

All the sites made by Crux Softwares which are not allowed to be resold. Any person/ex-employee/company/buyer/unknown person cannot buy/sell/rent/opensource or transfer with/without fees/cost to anyone without prior permissions of Crux Softwares. Any person found in such activity will be charged against case of theft and will have to bear consequences and legal issues.

Children Under Age 13 +

We recommend that minors 13 years of age or older ask their parents for permission before sending any information about themselves to anyone over the Internet.

Children Between The Ages of 13 and 18 +

We recommend that minors 13 years of age or older ask their parents for permission before sending any information about themselves to anyone over the Internet.

Security+

Crux Softwares takes appropriate precautions to protect our users' information. Your account information is located on a secured server behind a firewall. When you enter sensitive information (such as credit card number or your password), we encrypt that information using secure socket layer technology (SSL). (To learn more about SSL, go to wikipedia). Because email and instant messaging are not recognized as secure communications, we request that you not send private information to us by email or instant messaging services. If you have any questions about the security of Crux Softwares Web Site, please contact us through the Help Center.

Terms of Use, Notices and Revisions +

Your use of Crux Softwares, and any disputes arising from it, is subject to this Privacy Policy as well as our Terms of Use and all of its dispute resolution provisions including arbitration, limitation on damages and choice of law. We reserve the right to change our Privacy Policy and our Terms of Use at any time. Non-material changes and clarifications will take effect immediately, and material changes will take effect within 30 days of their posting on this site. If we make changes, we will post them and will indicate at the top of this page the policy's new effective date. If we make material changes to this policy, we will notify you here, by email, or through notice on our home page. We encourage you to refer to this policy on an ongoing basis so that you understand our current privacy policy. Unless stated otherwise, our current privacy policy applies to all information that we have about you and your account.